Through our partnership with TMT, PhysMetrics will help you and your family to access your benefits quickly and easily!
Please use this Website as a resource to understanding your benefits and finding a provider, as well as contacting us here at PhysMetrics with any other questions you may have about your chiropractic and acupuncture benefits.
Please see our Provider Panel below for a full list of providers in your area. If you do not see your current provider listed, please click on the Provider Nomination Form and fill out the requested information so that we can contact their office.
When you need services, just follow these simple steps:
- Select a contracted provider of your choice:
- Click here to search for a contracted provider, or
- Call Customer Service at 1-877-519-8839 from 8:00 a.m. to 5:00 p.m., Monday through Friday, Pacific Time.
- No referral required
- You may change providers at any time
- Call the PhysMetrics Provider directly to schedule an appointment.
- Your provider will verify your eligibility status.
- You will be asked to complete any health history forms required by the provider.
- You will simply pay your designated co-payment for services rendered.
If you are currently being treated by a provider, please print out the Transition of Care form and fax or mail it to us at the PhysMetrics offices. We will contact your provider to ensure there is no disruption in your treatment.
If there is a provider you would like to see who is not currently listed on our Provider Panel and you would like us to contact them, please fill out the Provider Nomination form and fax or mail it to us so that we can contact their office.
If you would like to appeal a visit or service that you feel has been denied in error, please fill out the Adverse Benefit Determination form and fax or mail it to us so that PhysMetrics can have the claim independently reviewed.
Please select from the options below to find a participating chiropractic or acupuncture provider near you. New providers are joining every day and the panel will be continuously updated. If you do not see your provider listed, please submit the Provider Nomination form to PhysMetrics and we will invite them to join.
We would love to talk with you and welcome any phone calls or emails! If you have any questions regarding your coverage, please contact us at:
PO Box 25220 Fresno, CA 93729-5220
The information available at the link below is provided in good faith to comply with the Machine-Readable Files (MRF) provision of the Transparency in Coverage Final Rule (TCFR). These files are extensive collections of data to be ingested and read by machines and are not intended for member use.
To learn more about the TCFR and the MRF provision, refer to this Centers for Medicare & Medicaid Services PAGE.